Help with accounts, messages, connections, plans, notifications, privacy, and safety concerns.
For app issues, feedback, and feature requests.
PlayWindow is operated by 1001585464 ONTARIO LIMITED, an Ontario corporation based in Ontario, Canada.
Use the in-app Report and Block tools for objectionable content or abusive behaviour. For urgent account-safety concerns, email support.
Read the Community GuidelinesLearn how to manage sharing, notifications, connected calendars, data requests, and consent choices.
View privacy choicesPlayWindow provides account deletion inside the app and through a public web flow. Deleting an account removes the associated family profile and connected account data, subject only to limited retention required for security, legal, or dispute-resolution purposes.
PlayWindow is intended for parents and legal guardians age 18 or older. It is not a service for children to create or operate accounts.
For emergencies or immediate threats, contact local emergency services. PlayWindow support is not an emergency service.